Refund Policy

At Al-Huda Quranic, we are committed to delivering high-quality Quranic courses and educational services. Your satisfaction is important to us, and this Refund Policy explains the terms, conditions, and process for requesting a refund.

1. Eligibility for Refund

• Refund requests must be submitted within 7 days of course enrollment.

• Refunds are applicable only if the course has not been fully accessed or completed.

• Promotional, discounted, or bundled courses may be non-refundable, clearly specified at the time of purchase.

• Refund eligibility requires proof of enrollment and reason for request.

2. Refund Process

• To request a refund, email info@al-hudaquranic.com with your full name, course details, and reason for refund.

• Our team will review your request and respond within 3 business days.

• Approved refunds are processed within 7–10 business days to the original payment method.

• Partial refunds may apply if some course content has already been accessed.

3. Non-Refundable Cases

• Courses fully completed or accessed.

• Gifted courses or transferred enrollments.

• Courses marked as “Non-Refundable” during purchase or promotion.

• Any violation of terms and conditions, including sharing course material.

4. Special Circumstances

• In case of technical issues preventing access, students may request course credit or extension instead of a refund.

• Administrative errors or incorrect enrollments are reviewed on a case-by-case basis for possible refund or credit.

5. Contact Information
For any questions, concerns, or to submit a refund request, contact us at:
Email: info@al-hudaquranic.com